This Privacy Policy explains how isport3 collects, uses, stores, and protects your personal data when you use our Platform. Your privacy matters to us and we are committed to handling your information responsibly.
isport3 ("the Company", "we", "us", "our") operates the online sports betting and casino platform accessible at isport3.org (the "Platform"). This Privacy Policy applies to all personal data processed by isport3 in connection with your access to and use of the Platform, whether you are a registered Member, a visitor browsing the site, or a former Member whose Account has been closed.
isport3 is committed to protecting the privacy and personal data of all users, including Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and beyond. We handle personal data in accordance with applicable data protection legislation, including principles consistent with Malaysia's Personal Data Protection Act 2010 (PDPA) and international gaming authority data governance requirements.
By registering an Account with isport3 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
isport3 collects Personal Data through various means in connection with the operation of the Platform. The categories of data we collect include:
isport3 does not knowingly collect sensitive personal data beyond what is required for KYC compliance and AML obligations. We do not collect data relating to political opinions, religious beliefs, or health information unless specifically required by a regulatory obligation.
isport3 processes Personal Data for the following purposes:
isport3 does not use your Personal Data for the purposes of selling to third-party advertisers, building advertising profiles, or sending unsolicited commercial communications from third parties.
isport3 processes your Personal Data on the following legal grounds:
isport3 does not sell, rent, or trade your Personal Data to third parties. We may share your data in the following limited circumstances:
All third-party service providers with whom isport3 shares Personal Data are contractually obligated to process such data only for the specified purpose and in accordance with applicable data protection standards.
The isport3 Platform uses cookies and similar tracking technologies to operate essential Platform functions, maintain your login session, remember your preferences, and analyse aggregate usage patterns for the purpose of Platform improvement.
The following categories of cookies are used:
isport3 does not use third-party advertising cookies or behavioural targeting cookies. You may adjust your browser settings to refuse non-essential cookies, though this may affect the functionality of certain Platform features.
isport3 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations. Specific retention periods include:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data deletion procedures.
isport3 implements technical and organisational measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no data transmission over the internet is entirely risk-free. Members are encouraged to use strong, unique passwords for their isport3 Account and to enable two-factor authentication (2FA) available in the account security settings.
Subject to applicable law, you have the following rights in respect of your Personal Data held by isport3:
To exercise any of the above rights, please contact the isport3 support team via live chat or the email address published on this website. We will respond to your request within 30 days of receipt. We may require verification of your identity before processing certain requests.
The isport3 Platform is strictly restricted to individuals aged 21 years and above. isport3 does not knowingly collect Personal Data from or provide services to persons under 21 years of age. The 21+ age requirement is enforced through mandatory KYC identity verification prior to the processing of any withdrawal.
If isport3 becomes aware that Personal Data has been collected from a person under 21 years of age, such data will be deleted and the associated Account will be immediately suspended. If you believe that a minor has registered an Account on the Platform, please contact isport3 support immediately.
isport3 may process or store Personal Data on servers located outside Malaysia. Where such international transfers occur, isport3 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required under Malaysian data protection law. These safeguards may include contractual data processing agreements with relevant service providers that incorporate internationally recognised data protection clauses.
By using the isport3 Platform, you acknowledge and consent to the transfer of your Personal Data to servers and service providers located outside your country of residence where necessary for the operation of the Platform.
isport3 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to active Members via the email address registered to their Account or by a notice displayed on the Platform prior to the effective date of the amendment. The date of the most recent revision is displayed at the top of this page.
Continued use of the isport3 Platform following notification of a material amendment constitutes acceptance of the revised Privacy Policy. Members who do not accept an amendment are entitled to close their Account and request deletion of their Personal Data, subject to applicable legal retention obligations.
For any questions, requests, or concerns relating to this Privacy Policy or to the processing of your Personal Data by isport3, please contact our support team via live chat (available 24/7 from within the logged-in Account interface) or by written correspondence to the following address:
Email: [email protected] (plain text — not a clickable link)
isport3 will acknowledge all written privacy enquiries within 5 business days and endeavours to resolve all substantive matters within 30 days. Where you are not satisfied with isport3's response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
All data transmitted between your device and isport3 servers is encrypted to bank-grade standard. Your login credentials, KYC documents, and financial data travel only in encrypted form.
isport3 does not sell, rent, or share your personal data with third-party advertisers. Your betting history, wallet activity, and identity documents are never monetised externally.
Personal data access within isport3 is restricted to authorised personnel with a legitimate operational need. KYC documents and financial records are subject to the strictest internal access controls.
isport3's data handling practices are aligned with the principles of Malaysia's Personal Data Protection Act 2010, covering lawful collection, purpose limitation, data accuracy, and security obligations.
Malaysian Members can request access to, correction of, or deletion of their personal data at any time. isport3 responds to all data rights requests within 30 days through the support channel.
isport3 retains personal data only for as long as required by law and operational necessity. KYC and transaction records are securely deleted after the applicable 5-year regulatory retention period.